Thank you Stefan

[zim5354]

Originally Posted by SayianOozaru

Oh God, I thought I was going to be the only one to say that. *****.

No I thought it, the people here seem to forget we paid for this game.

[UberModeKappa]

Originally Posted by zim5354

No I thought it, the people here seem to forget we paid for this game.

I'm sure most jobs don't require you to work till 3AM because something isn't working.

[Gambet]

Originally Posted by UberModeKappa

I'm sure most jobs don't require you to work till 3AM because something isn't working.

And I'm sure most jobs make sure they don't have to stay up until 3 AM fixing things by making sure their systems are stable and avoiding problems from the get-go.

But, on the off chance that the systems do go down, it's the companies responsibility to get their systems back up and running as soon as possible if they have people paying for their service. This is one things that Cyberjouers seems to be good at, getting their servers up and running rather quickly when they crash. But, then again, that is their job, as already stated.

[papajchris]

Originally Posted by Gambet

And I'm sure most jobs make sure they don't have to stay up until 3 AM fixing things by making sure their systems are stable and avoiding problems from the get-go.

But, on the off chance that the systems do go down, it's the companies responsibility to get their systems back up and running as soon as possible if they have people paying for their service. This is one things that Cyberjouers seems to be good at, getting their servers up and running rather quickly when they crash. But, then again, that is their job, as already stated.

Only smart one here.

[Darlene159]

Originally Posted by Gambet

And I'm sure most jobs make sure they don't have to stay up until 3 AM fixing things by making sure their systems are stable and avoiding problems from the get-go.

But, on the off chance that the systems do go down, it's the companies responsibility to get their systems back up and running as soon as possible if they have people paying for their service. This is one things that Cyberjouers seems to be good at, getting their servers up and running rather quickly when they crash. But, then again, that is their job, as already stated.

But it still doesn't hurt to show appreciation sometimes for them doing it, even though it is their job...

[Twinny]

Originally Posted by Darlene159

But it still doesn't hurt to show appreciation sometimes for them doing it, even though it is their job...

Indeed. They could copy Valve's way of doing things. Somewhere along the lines of,

It doesn't work for ya? Umm... delete the game and reinstall it...update drivers. That didn't work? Well tough **** then.

That put me off Valve a ****load when I read my mates tech support query. That being said, Valve can do that since once you pay, that don't need to care about you anymore. MMO companies do need to provide the highest level of customer care since in the end: they need your repeat business. While I don't play WoW, I know their tech support is one of the best in the world.

[DutchGuy]

Originally Posted by Darlene159

But it still doesn't hurt to show appreciation sometimes for them doing it, even though it is their job...

my appreciations would go out to them if they released a version that is capable playing on, right now everything is so messy, a stupid playerlist next to my screen, making my screen half the size. i cant log out directly, only trough a popup asking if i want to leave it in the tray.
these are all small irritations.
Graal used to be easy to work with, right now it get's messy.
Graal in general is going the same direction as Classic does.
no where.

[Darlene159]

Originally Posted by DutchGuy

my appreciations would go out to them if they released a version that is capable playing on, right now everything is so messy, a stupid playerlist next to my screen, making my screen half the size. i cant log out directly, only trough a popup asking if i want to leave it in the tray.
these are all small irritations.
Graal used to be easy to work with, right now it get's messy.
Graal in general is going the same direction as Classic does.
no where.

Strange, I don't have any of those problems.

[DutchGuy]

Originally Posted by Darlene159

Strange, I don't have any of those problems.

uhm i wouldnt expect anything else coming out of an admins mouth

[Ziro_of_the_Turks]

Originally Posted by Gambet

And I'm sure most jobs make sure they don't have to stay up until 3 AM fixing things by making sure their systems are stable and avoiding problems from the get-go.

But, on the off chance that the systems do go down, it's the companies responsibility to get their systems back up and running as soon as possible if they have people paying for their service. This is one things that Cyberjouers seems to be good at, getting their servers up and running rather quickly when they crash. But, then again, that is their job, as already stated.

So what you're saying is that we should form a public written statement whenever receiving any form of paid for service. In fact, this can replace tipping at some places such as restaurant.