10-16-2014, 07:02 PM
|
|
Graalian since '01
|
Join Date: Sep 2005
Location: Massachusets, USA
Posts: 156
|
|
New support portal
|
I'm a huge fan of the new support portal! It's great. There's just one issue; Response. I submitted a ticket to get one of my accounts restored several days ago, and the ticket hasn't even been seen or replied to yet. I think it would be a fairly good idea to hire some helping hands, people who will actually check the tickets and respond.
I've been around the community since 2001, I know the way Graal works and what-not. I'm very friendly and have been Manager of UN since late 2012-early 2013. I wouldn't mind assisting players with issues, if you wouldn't mind adding more people to help.
In either case, it would be nice to have ATLEAST a 24-hour response timelimit or something of the sort. 24 hours I can handle, but 72? C'mon. |
__________________
Quote:
Originally Posted by Felix_Xenophobe
He is no carpenter's son but Stowen will breathe life into pc graal.
|
Unholy Nation is my home.
|
|
|
|
Threaded Mode