GraalOnline Mail has expired, now my account is in limbo.

maximus_asinus · #1 05-14-2019, 01:43 AM

Not sure if there are any active staff members that can help with this sort of thing. The email provider (graalonline.mail.everyone.net) I used to access this account shut down and now I am unable to make changes to my account. Is it possible to change the email associated with my account? I'd really like to keep a hold of it. I am going to try the old support email. Is there another place I can try?

sandin · #2 05-14-2019, 07:30 PM

I have the same issue. I have sent a support request like 3 years ago and still no response

zwr · #3 05-14-2019, 09:17 PM

same here :-)

maximus_asinus · #4 09-17-2021, 03:56 AM

okay so thanks to an exploit on UN all accounts had their passwords reset. I really need this email changed. could someone please check the support email?

maximus_asinus · #5 09-19-2021, 12:59 AM

so it has been a few days and I've haven't heard anything

anyone checking the support email nowadays?

sandin · #6 07-18-2022, 04:51 PM

Hey Maximus,
They replied to me after a couple of weeks and they managed to get my account back.
Try to send them another email message, probably they get lost in their inbox.

maximus_asinus · #7 07-20-2022, 03:18 AM

Quote:

Originally Posted by sandin

Hey Maximus,
They replied to me after a couple of weeks and they managed to get my account back.
Try to send them another email message, probably they get lost in their inbox.

hey buddy! support did end up getting back to me as well. I should have updated this post. Though I don't play anymore, it is nice knowing my account is secure.

sandin · #8 07-20-2022, 04:32 AM

Quote:

Originally Posted by maximus_asinus

hey buddy! support did end up getting back to me as well. I should have updated this post. Though I don't play anymore, it is nice knowing my account is secure.

Agreed.
I don't play either, but I guess I like to keep coming back from time to time just for the nostalgia. Also, there's a very weird feeling getting back into the servers, where you used to play with bunch of people, which NONE of them play anymore, and all of the current Playerbase are "new" people.

maximus_asinus · #9 07-21-2022, 03:11 AM

Quote:

Originally Posted by sandin

Agreed.
I don't play either, but I guess I like to keep coming back from time to time just for the nostalgia. Also, there's a very weird feeling getting back into the servers, where you used to play with bunch of people, which NONE of them play anymore, and all of the current Playerbase are "new" people.

I know what you mean. A little while ago I signed on because I was feeling nostalgic. The itch wasn't scratched. I took a look around and didn't recognize a soul. It sort of left me feeling depressed.