View Single Post
  #21  
Old 06-23-2011, 06:04 AM
Sonniku4 Sonniku4 is offline
Give - Rep only, please.
Sonniku4's Avatar
Join Date: May 2005
Posts: 145
Sonniku4 is on a distinguished road
Quote:
Originally Posted by fowlplay4 View Post
Have you...

1. Restarted your modem?
Yes.
2. Restarted your router?
Yes.
3. Have you done a repair on your network adapter? To do so:
Open command prompt: start/run, cmd

Run the following commands:

ipconfig /release
ipconfig /renew
ipconfig /flushdns
I do this on my computer, right? I am connected like so: Computer->Wireless card->Router->Router downstairs->Modem.
Test Graal now. If it doesn't work then try the next commands.
Did not work, trying your next set of stuff.
You can also run the following command to reset your winsock:

netsh winsock reset
Done.
You can also re-install the TCP/IP stack in windows to help resolve networking issues:

netsh int ip reset resetlog.txt
Done.
Afterwards restart your computer.
Doing so, BRB.
Restart complete.
4. Can you ping loginserver2.graalonline.com? The command is:

ping loginserver2.graalonline.com
43-44ms, works.
Also run a trace route for further analysis:

tracert loginserver2.graalonline.com

If it bounces between two points/IPs it's an ISP issue and you will need to give them a call.
PMing you results.
5. Is it just Graal you're having problems with? If not then I would recommend skipping the next steps and calling your ISP.
Yeah, initially I was having problems with Steam and Mozilla Thunderbird, but I got those fixed by adding port exceptions to my modem.
6. Have you tried testing Graal on other computers in your house?
I have not, let me check.
7. If you have a router, have you tried hooking your computer directly to your modem and testing Graal?
Will try.
8. Have you tried testing Graal on another connection with your computer that's having the issue?
It does work with someone else's computer and internet service, although... hmm. Let me try using my portable wifi off my phone.
Or not. Apparently it's way too slow.
At this point, let me know what you see in that tracert screenshot I gave you, see if it sheds any light thus far.
Reply With Quote