My account, *Kastro was banned for "Payment fraud" because I misunderstood the total dollar amount for Gelats.
I was under the impression that it was $30.00 even, so I transferred $30.00 to my PayPal account.
I purchased Gelats and continued playing, thinking all was well. Then I log on and see that my account is banned for Payment Fraud. I check my emails, and Paypal status. Evidently I was $1.82 short.
Within a day of the ban, I transferred an additional $5 to my PayPal account to cover the costs(and then some to be safe).
I immediately messaged Stefan regarding it, and he replied quickly:
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Originally Posted by Kastro@Sun, January 16, 2011
Hello,
I bought some gelats for my account *Kastro through paypal. Well, I was under the impression that it was $30.00 for the gelats. So I transfer $30.00 to paypal, confirm, it gives me the gelats, and I think all is well.
Well, about a week goes by, and I try to log in, only to be greeted by a
message that says "This account is disabled. reason: Payment fraud.". I
guess that the final amount due was $31.80 and I was $1.80 short. I've
since transferred an extra $5.00 to my paypal account to cover the excess. I apologize for the misunderstanding, but I've got enough funds on PayPal to cover it now.
I'll do whatever needs to be done to adjust it, direction would be greatly
appreciated.
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Originally Posted by Stefan@Sun, January 16, 2011
Would you pay again once it gets unbanned?
cya,
Stefan
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Originally Posted by Kastro@Thu, January 20, 2011
Let me know when Kastro is unbanned-- I've got the money waiting in my paypal account.
Thanks
Patrick Phillips
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A month goes by, no reply; so I send another inquiry. No reply yet; so I'm coming to the forums again, hoping it will attract more attention than the non-responsive
[email protected],
[email protected], and
[email protected]; which have also received three inquiries.
I've gotten replies, but here I am, nearing two months still with no headway.
It's pretty well known-- I've purchased 17 accounts in the past; never once have I withheld funds; and up until now I've enjoyed the service, and been a satisfied customer. But this is rather ridiculous.
It's like walking into a Burger King to purchase a Whopper.
You give the Clerk $1.00
The clerk gives you your Whopper, and you take a bite.
Then the clerk turns around, takes your whopper and requests an additional 50 cents, for you have shorted him.
You reply: "Oh Sorry. Sure thing -- let me get my wallet."
Then the clerk clocks out.
You're standing in line with two quarters in your hand, waiting on your Whopper.
What I'm asking for is a 24-48 hour period with which Kastro is unbanned. Notify me via email (
[email protected],
[email protected]; whichever you prefer), and allow me to pay for it. If I don't pay for it within the 48 hours, ban it!
Heck-- If I don't pay you within 48 hours, feel free to ban Meph, Diagram, LoadedSwift, Obvious, Ven, WhiteHat, Snatch, DisaP2P, Fizix, Duck, Fire_Knight310, Player1, Pasco and Direction while you're at it!
Sincerely,
Patrick A. Phillips