Quote:
Originally Posted by salesman
Kind of, yeah 
The point I was trying to make though was that a scripted support center would still benefit a lot of people.
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I'm not disagreeing. Heck, I suggested it ages and ages ago when the Support Centre first went down, but the arguments against it that I post are the ones I was presented with when I suggested it. Thing is, I understand all standpoints. I understand that it would be a good substitute, but I also understand that with the amount of problems this company has had with support, Stefan won't want to get it wrong and piss off people anyway.