[oo_jazz_oo]

Since we have been without a support center for some time...it seems like little is being done to actually get a new one up.

Why not just make a support center on login?

Lots of servers have in game support centers, where players can register tickets, admins can review, etc.

Why not do the same for the login server?
It gets little use as it is now...and i'm sure it wouldn't be too hard to add one and give access to the pwa's.

Although, if the issue of not being able to check tickets from offline is an issue, there would be a simple solution.

Make the ingame support center, then begin work on an external one that links with the in game one.
It wouldn't be too hard to make a linking in-game/external support center...

And this would be the perfect opportunity to actually put some work into a new support center instead of putting it off and leaving the community in the dust, forcing people to send in support tickets via email...

But, thats just my opinion on the whole thing...