Quote:
Originally Posted by Bell
Which is happening. Another issue I've noticed is that if a player emails one of us and doesn't like the outcome he emails the next person down the line to attempt to get a different result. We have no way of knowing if someone else has already investigated a situation unless a server staff member mentions it to us. While a centralized email may help resolve that it won't help if all of us are getting all the emails and we all start working on the same problem.
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Yeap, I was just about to edit my post and say this before you posted it.