[fowlplay4]

When you purchase a server, it's assumed that you have a plan for it as well as the resources and help to get it done, but they obviously don't require it or care if you do because this where they earn a lot their money. If the server is successful all the better.

You can't blame Graal and their support for people who purchase servers without Project Plans.

It shouldn't be the job of Globals to babysit people and assist them just because they make a support ticket asking for help. They should be doing the work presenting their plans to the public and attempting to get help from developers.