Staff should be allowed to log a player's chat when:
- when a player is on staff level (this includes events, jails, quests, etc.)
- when a player is on a gmap
- when a player has made a non-toguild (or server equivalent) message to more than 1 other person
If a staff member is logging chat at any times other than one of those listed above, the practice should be discontinued immediately (I personally would reprimand or terminate somebody for this). I don't see
too many exceptions to this being the rule, and, any exceptions to the rule should be available only to PWA or server staff whom possess the rights necessary to hire and fire (for liability purposes).