Quote:
Originally Posted by Tigairius
In my opinion there should always be a FAQ on in order to answer questions. The most active one is Pat.
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Or in a broader sense, a staff member capable of answering FAQ-related questions.
Ideally, in my opinion, who or what the staff member may be to a server shouldn't nearly be as relevant as whether or not they're competent and experienced on the server in which they serve. That said, all non-development staff should be able to and should be obligated to act as a FAQ in the absence of an actual FAQ member being online.
In any event I agree with you, as on any server with a redeemable playercount a FAQ is the first line of 'PR', and that can mean more than people realize, especially to new players.