[Spark910]

I think it may be hard to see what the PWA do now, because the position has somewhat changed. For example, when I was PWA Admin a lot of visible change occured (most notably, the ability to pay for a playerworld which kept us all entertained with masses of content being taken), the support centre was established, more playerworlds were launched and moved around, anti-graal were probably more visible (not paid attention to say for sure), graal security was lower (allowing more script kiddies to mess around) and potentially even ghost accounts were kicking around when I first joined.

Now, with certain things no longer a big issue for the PWA it may seem little is done. But even if their role was diminished to a support center role (which it hasn't yet), then it'd still be productive, just different from what you may expect.

Roles change, so we can't look at it from the job description of 2-3 years ago. However, even if the PWA did little, that would be a good thing rather than a bad thing - as it'd mean everything was going fine! Of course, if that was the case there would be other issues to consider, but I am sure they are doing as Houdini mentioned.