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  #31  
Old 04-26-2010, 05:58 PM
Matt Matt is offline
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Originally Posted by Bell View Post
Just because a single GDT member hasn't been removed from the list doesn't make the list THAT badly out of date........ picky picky.

By the way, don't remove my name from the list cause I'll be back to work tomorrow. Guess I just can't stay away.

Not too many can.

Back as what, may i ask?
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Last edited by Matt; 04-26-2010 at 06:16 PM..
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  #32  
Old 04-26-2010, 06:26 PM
Crono Crono is offline
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By the way, don't remove my name from the list cause I'll be back to work tomorrow. Guess I just can't stay away.
Are you taking your old position back?
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  #33  
Old 04-26-2010, 06:33 PM
Riot Riot is offline
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The support center link should probably be removed from this.
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  #34  
Old 04-26-2010, 07:31 PM
Tigairius Tigairius is offline
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Originally Posted by sarah_nightshade View Post
i been trying to contact tig to solve a issue im having with one of my accounts and it just seems like weeks befor he even answers me :/ so my opinion is graal needs better account support
I have already told you I cannot help with your issue that you messaged me about. You must at least know the account name or the email registered with the account before we can do anything.
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  #35  
Old 04-26-2010, 07:35 PM
Pelikano Pelikano is offline
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We could use Google Wave :O
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  #36  
Old 04-26-2010, 08:10 PM
Matt Matt is offline
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Originally Posted by Riot View Post
The support center link should probably be removed from this.
I'll make note of that, thanks.

Quote:
Originally Posted by Pelikano View Post
We could use Google Wave :O
I wouldn't mind that really. Only problem is, it's not really a support center and doesn't have all the essential functions Stefan probably wants.
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Last edited by Matt; 04-26-2010 at 08:11 PM.. Reason: Added Reply to Riot's.
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  #37  
Old 04-26-2010, 08:23 PM
Bell Bell is offline
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Originally Posted by Crono View Post
Are you taking your old position back?
Yes, I'll be back doing accounts and being the Senior PWA again. All this really means is that all 4 of us will be able to handle your needs and I'm just the oldest one, both literally and figuratively
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  #38  
Old 04-26-2010, 08:24 PM
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Originally Posted by Bell View Post
Yes, I'll be back doing accounts and being the Senior PWA again. All this really means is that all 4 of us will be able to handle your needs and I'm just the oldest one, both literally and figuratively

Well the more the better really, welcome back i guess.
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  #39  
Old 04-26-2010, 08:32 PM
Pelikano Pelikano is offline
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Originally Posted by Matt View Post
I wouldn't mind that really. Only problem is, it's not really a support center and doesn't have all the essential functions Stefan probably wants.
Well you can use Google Wave for anything you'd want.

Without any widgets it'd be better than the old support center we had
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  #40  
Old 04-26-2010, 10:14 PM
LordSquirt LordSquirt is offline
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Originally Posted by Bell View Post
Yes, I'll be back doing accounts and being the Senior PWA again. All this really means is that all 4 of us will be able to handle your needs and I'm just the oldest one, both literally and figuratively
yayyy
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  #41  
Old 04-26-2010, 10:42 PM
WhiteDragon WhiteDragon is offline
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Quote:
Originally Posted by Bell View Post
Yes, I'll be back doing accounts and being the Senior PWA again. All this really means is that all 4 of us will be able to handle your needs and I'm just the oldest one, both literally and figuratively
Good to hear. Does this mean there has been progress regarding tools for the PWA to use?
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  #42  
Old 04-27-2010, 04:10 AM
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Originally Posted by WhiteDragon View Post
Good to hear. Does this mean there has been progress regarding tools for the PWA to use?
Not really, it's still e-mail. The only change that has really been made is that now you can e-mail either "accounts AT graalonline.com" or "support AT graalonline.com", depending on the type of support you need, and now unless the person responding includes who they are, you could easily be talking to all 4 of us at once and think it's only one! WOOO!
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  #43  
Old 04-27-2010, 04:40 AM
Soala Soala is offline
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Originally Posted by Bell View Post
Yes, I'll be back doing accounts and being the Senior PWA again. All this really means is that all 4 of us will be able to handle your needs and I'm just the oldest one, both literally and figuratively
WOOOOOOOOOOO !!!

Quote:
Originally Posted by TSAdmin View Post
Not really, it's still e-mail. The only change that has really been made is that now you can e-mail either "accounts AT graalonline.com" or "support AT graalonline.com", depending on the type of support you need, and now unless the person responding includes who they are, you could easily be talking to all 4 of us at once and think it's only one! WOOO!
Wooo...?
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  #44  
Old 04-27-2010, 05:19 AM
TSAdmin TSAdmin is offline
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Wooo...?
/Sarcasm

It's in no way an improvement as far as I'm concerned.
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  #45  
Old 04-27-2010, 05:29 AM
12171217 12171217 is offline
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Streety is gone, he had an Admin globally ban his account and change his password.

No more Streety!
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