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  #31  
Old 04-17-2010, 07:47 PM
tempandrew tempandrew is offline
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Forums are not that hidden from the general Graal public, and figuring out how to PM people is not difficult either. We at Babylon have come to find e-mailing and forum PMing is actually a pretty effective method.

Stop complaining.
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  #32  
Old 04-17-2010, 08:36 PM
Sky Sky is offline
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Sky 4 PWA!!! lol..

Nah, in all seriousness I think the PWA are very easy to get in touch with. Even when the support center was around I always got ahold of someone either threw PM, e-mail, or client. That was the case because the support center didn't allow 3 letter account names to sign up!! WTF?!...It's like I'm sorry I been around for so long and have a 3 letter account name, it was allowed back then.

So, yea, the PWA are very easy to come in contact with it's just like TSA said if you really have a problem with something that urgent you will find one of em.
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  #33  
Old 04-17-2010, 11:17 PM
Tigairius Tigairius is offline
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Quote:
Originally Posted by WaDaFack View Post
Stefan should either remove the current PWA's, and replace them with more active ones, OR just hire 2-3, if not 4 more PWA's
You say that as if good PWAs are just abundant. We cannot just simply "hire 2-4" more PWAs like it's nothing.

Quote:
Originally Posted by Clockwork View Post
Also, the only pwa left are sorta inactive ones...who are they...Tig? Tig supposedly can't log into half of graal because of internet problems and is busy with gk..
I'm not really inactive. I check the forums every day, I read my email every single day and I check my forum PMs multiple times a day. However, yes, as you said, I do have trouble logging onto the actual Graal client due to internet problems.

Quote:
Originally Posted by kia345 View Post
I know Tig is either unreachable or on Graal
That's not true at all. I am very easily contactable via forum PM or email. As I said above, I check my email every single day along with my forum PMs, etc.

In light of everything I have said, we have also added 2 new contact methods for contacting PWAs and global staff members. You can now reach us at [email protected] - or for account support you can email [email protected].
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  #34  
Old 04-17-2010, 11:23 PM
cbk1994 cbk1994 is offline
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Quote:
Originally Posted by Tigairius View Post
In light of everything I have said, we have also added 2 new contact methods for contacting PWAs and global staff members. You can now reach us at [email protected] - or for account support you can email [email protected].
Who has access to each of these mailboxes?
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  #35  
Old 04-17-2010, 11:24 PM
Tigairius Tigairius is offline
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Quote:
Originally Posted by cbk1994 View Post
Who has access to each of these mailboxes?
Accounts - Stefan, Unixmad, Tigairius, TSAdmin, Xor

Support - Stefan, Unixmad, Tigairius, TSAdmin, Xor, Skyld, Darlene
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  #36  
Old 04-18-2010, 01:00 AM
Soala Soala is offline
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You guys better complain and email Stefan about the lack of tools for PWA's rather than complaining about them "not doing their job correctly" when they can't even do so.

I completely understand Bell's situation and decision.
I mean seriously, for exemple, would you guys like to work in a mine without TNT or even a pickaxe ? Not at all.

There were enough PWAs before Bell quit. And way enough when they were able to do their job successfuly.
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  #37  
Old 04-18-2010, 01:05 AM
kia345 kia345 is offline
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Quote:
Originally Posted by alexandralove View Post
I mean seriously, for exemple, would you guys like to work in a mine without TNT or even a pickaxe ? Not at all.
wtf, just kick the minerals
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  #38  
Old 04-18-2010, 01:11 AM
Darlene159 Darlene159 is offline
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Quote:
Originally Posted by Tigairius View Post
Accounts - Stefan, Unixmad, Tigairius, TSAdmin, Xor

Support - Stefan, Unixmad, Tigairius, TSAdmin, Xor, Skyld, Darlene
I didnt know anything about this.
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  #39  
Old 04-18-2010, 01:13 AM
Soala Soala is offline
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Quote:
Originally Posted by kia345 View Post
wtf, just kick the minerals
real life != GK
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  #40  
Old 04-18-2010, 01:49 AM
cbk1994 cbk1994 is offline
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Quote:
Originally Posted by alexandralove View Post
real life != GK
wat
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  #41  
Old 04-18-2010, 02:36 AM
Seeya Seeya is offline
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Quote:
Originally Posted by alexandralove View Post
real life != GK
i think u mean real life < GK
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  #42  
Old 04-18-2010, 03:17 AM
TSAdmin TSAdmin is offline
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Quote:
Originally Posted by Darlene159 View Post
I didnt know anything about this.
Uh, neither did I O_O If I'm contactable on either of those e-mail addresses, why am I just finding out now?
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  #43  
Old 04-18-2010, 04:21 AM
LoneAngelIbesu LoneAngelIbesu is offline
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Quote:
Originally Posted by TSAdmin View Post
Uh, neither did I O_O If I'm contactable on either of those e-mail addresses, why am I just finding out now?
I'm guessing that they were made today?

Also, while email addresses are nice, nothing beats a help desk. Just don't be stupid and go back to the same software that gets hacked over and over again.
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  #44  
Old 04-18-2010, 04:31 AM
Imperialistic Imperialistic is offline
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How professional, lmao.
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  #45  
Old 04-18-2010, 05:31 AM
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Quote:
Originally Posted by Tigairius View Post
In light of everything I have said, we have also added 2 new contact methods for contacting PWAs and global staff members. .
By the time anyone used these emails, even if a few did, Tig could handle that himself, Tig can easily hand out the e-mail information. It's not a big deal they haven't been informed.
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