Graal v6 Open Beta

[DustyPorViva]

Originally Posted by xAndrewx

So how would you approach the matter?

Consistent support actions.

[fowlplay4]

Graal needs a button, or a page that players will be able to find when they need support for the game.

The site was actually updated and removed the support option but clicking Help still sends you to http://support.graalonline.com/kingdoms/support/ which still points you in the direction of a non-existant supportdesk but support.graalonline.com should re-direct to contact page anyway though. Props for that change.

I have to give this information to players who need global help, if they can't find the information on the website.

For account specific support (Forgot password, etc.):

[email protected]

For general server support (Server-specific bans, etc.):

[email protected]

Graal Contacts can be found here:

http://forums.graalonline.com/forums...cement.php?f=4

A Support button could be easily added to the Start Taskbar, and could pop up that information in a GUI.

[PepperTheCat]

Originally Posted by fowlplay4

A Support button could be easily added to the Start Taskbar, and could pop up that information in a GUI.

I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.

[xAndrewx]

Yeah, Era has a support center too which is fab.

[Dnegel]

Originally Posted by PepperTheCat

I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.

Who are you?

[Crono]

Originally Posted by PepperTheCat

I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.

speaking in third person like a boss i see

[jkldogg]

Originally Posted by fowlplay4

stuff

Love the attached pic. =]

lol @ you saying lol
lol @ useless

Haha.

[Herb_P2P]

Ya im sticking to v5

[jkldogg]

v6 is a lot better for windows 7 64bit, but it uses a lot of CPU at times

[xAndrewx]

Originally Posted by Crono

speaking in third person like a boss i see

Haha- how'd you know it's him?

[jkldogg]

bug:

on era, if you're updating, installing, or uninstalling a program era will freeze/crash

[Tigairius]

Originally Posted by Herb_P2P

Ya im sticking to v5

Not sure if you realize, but comments like this actually don't improve the client. Keep in mind, switching to v6 won't always be a choice, and it will be forced eventually.

[fowlplay4]

Originally Posted by Tigairius

Not sure if you realize, but comments like this actually don't improve the client. Keep in mind, switching to v6 won't always be a choice, and it will be forced eventually.

Another important thing to consider is that the client is a ****ing beta client. Yes I did have to that much emphasis into it.

[jkldogg]

bug:

when double clicking the graal icon in the tray menu, PM doesn't open like in v5 :[

[Jiroxys7]

Originally Posted by jkldogg

bug:

when double clicking the graal icon in the tray menu, PM doesn't open like in v5 :[

post it here
http://forums.graalonline.com/forums....php?p=1604560