GK Staff probleme

[Cruchot]

Well , l think there is already a post like this, but nothing was done about it.

I'm asking to myself why there isn't any staff on GK ?
Why is there no GPs ?
Why is there no FAQ ?
Why is there no admins ?
I dont think its normal to have no staff on a gold server , where people pay
for playing , and they have no staff ...
Every other server got a lot of kind of staff , but not Graal Kingdoms...
l think this server should be in the classic tab lol, or maybe the hosted tab.

[Stephen]

Originally Posted by Cruchot

Well , l think there is already a post like this, but nothing was done about it.

I'm asking to myself why there isn't any staff on GK ?
Why is there no GPs ?
Why is there no FAQ ?
Why is there no admins ?
I dont think its normal to have no staff on a gold server , where people pay
for playing , and they have no staff ...
Every other server got a lot of kind of staff , but not Graal Kingdoms...
l think this server should be in the classic tab lol, or maybe the hosted tab.

You have to make support tickets for these kind of issues. It's funny how I was removed from moderator here and never given the courtesy of an explanation.

[Chandler]

I kind of agree, I don't see much point in a GP position on GK though.

[Ravenblade1979]

Originally Posted by Cruchot

I'm asking to myself why there isn't any staff on GK ?

There is..mostly me and whatever other EM may be on. Sam is busy and comes on when needed. Bjorn is in the middle of a update to hopefully come soon.

Originally Posted by Cruchot

Why is there no GPs ?

This you would have to ask bjorn on. I couldn't honestly tell you. I do point ppl to help desk if its really needed.

Originally Posted by Cruchot

Why is there no FAQ ?

They are trying to get a FAQ team together. Again with the updates coming they been a bit too busy so I answer questions myself if I can.

Originally Posted by Cruchot

Why is there no admins ?

Again Sam comes on when he's needed and Bjorn is working on a update currently and will pop in from time to time. Mostly I will try to help if I can but always point them to the help desk if its something I can't handle.

Originally Posted by Cruchot

I dont think its normal to have no staff on a gold server , where people payfor playing , and they have no staff ...Every other server got a lot of kind of staff , but not Graal Kingdoms...l think this server should be in the classic tab lol, or maybe the hosted tab.

Again I will say this. Bjorn's busy working on a upcoming update. Sam will come on when needed. I do however agree that we need staff on everyday at least. I guess I am the closest thing there is when they aren't around and no trouble usually arises anyways. If some does I will point the people to the help desk or I will forum pm Sam and Bjorn myself. They are usually good about coming on to deal with a problem if it arises.

Hope this has helped you some.

*waits for the bashing to start*

[Sam]

Originally Posted by Cruchot

stuff

We decided not to hire GP's anymore.
Staff can always contacted by forum PM or support ticket.
At the moment I don't think we need additional FAQ staff, Ravenblade and the other EM's are able to help on request.

[Ravenblade1979]

Originally Posted by Sam

We decided not to hire GP's anymore.
Staff can always contacted by forum PM or support ticket.
At the moment I don't think we need additional FAQ staff, Ravenblade and the other EM's are able to help on request.

No more GP's...hmmm nice. At least I have the rules..heh.

[Googi]

There's no point having GPs if they're inept to deal with problems like scamming, etc.

[Sam]

Originally Posted by Googi

There's no point having GPs if they're inept to deal with problems like scamming, etc.

http://forums.graalonline.com/forums...ad.php?t=59503

No GP's needed if people be careful with their items

[Ravenblade1979]

bookmarked the page.

[sango_ku]

Yann are back haha ....

[Ravenblade1979]

Yup he is.

[dNeonb]

Originally Posted by Googi

There's no point having GPs if they're inept to deal with problems like scamming, etc.

Even in the past when we had a few people who were able to do this we did not have GP's. I have to admitt that the GP thing was not really a great idea. It always worked without so why shouldn't it now?

[Tigairius]

I would have to agree with Björn on this one...

[sango_ku]

Is true ... i'm agree with Yann ...
much member scamme noob or legal member and after a scammer have nothing because "don't proof" ! Why all staff aren't online for stoped that ?

[Sam]

Originally Posted by sango_ku

Why all staff aren't online for stoped that ?

Because you shall care on your stuff. Don't lend items to others and you don't get scammed.