Quote:
Originally Posted by Stephen
She's trying to avoid a scene on the official forum.
A lot of you might immediately take that as a giant corporation - much like all of those interesting stories you hear about in the coffee shop, grocery store, or people of significance talking about - in which a the corporation hides something shamefully.
Instead, think of it as a small business trying to maintain a interesting appearance. Graal Kingdoms is still new to a new player, regardless of how many tired and bored oldbies there are. If you have a problem like this, you should probably make a support ticket... although I anticipate the response will be as lacking there as it would be here.
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I understand CJ is not a huge corporation. And I understand the idea for any company is to not spread negative feedback on their official forums.
On the other hand it's a product and I won't be paying for it anymore. I would think the company would want to know why people do not renew subscriptions, perhaps not in a public forum spotlight, but they don't allow any other medium. Support tickets are a joke in my opinion unless you need account help that Ibonic can help you with. And a large part of the frustration is no matter what medium is used the same answer continuously comes back to the players with no change on the actual playerworlds, specifically GK.
It honestly baffles me why nothing has been done. Do they not notice this huge drop in players? Do they not notice the large amounts of threads on their official forums? I really don't get it and if something is being done the customers certainly deserve, and want to know what is going on.