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  #16  
Old 06-22-2014, 12:19 AM
callimuc callimuc is offline
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Very nice, thanks to you and Stephen for getting this done.
Hai Bell! We need YOU back!
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  #17  
Old 06-22-2014, 12:56 AM
smirt362 smirt362 is offline
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Originally Posted by Bell View Post
Very nice, thanks to you and Stephen for getting this done.
Come back to us
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  #18  
Old 06-23-2014, 02:55 AM
Matt Matt is offline
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Question, is the Support Center checked by PWA now?
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  #19  
Old 06-28-2014, 06:49 AM
Tashkin Tashkin is offline
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One thing I have noticed a lot with the support site is that players aren't including their account names. Please do so... it makes it much easier for us to check the information regarding your accounts and also speeds up the process.

The support center is checked by the server Administrators mostly. I don't think the PWA's are involved. At least that's how it is for the iServers.
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  #20  
Old 06-28-2014, 10:02 PM
Bell Bell is offline
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I can't be around enough to be of any real help.

I know things have changed since I left but I'm going to assume a couple things here. The PWA didn't handle support in the past for Zone, GK and iservers. Their support was done internally so I'm assuming that hasn't changed with the new support center. I do know that Gabriel has responded through the new support center so I'd also assume that Stephen does as well.

A central location for support has to be of help to the players so regardless of who is doing what it seems to be an improvement.
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  #21  
Old 07-03-2014, 10:46 AM
Minoc Minoc is offline
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Does anyone actually review Playerworlds tickets?
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  #22  
Old 07-03-2014, 11:08 AM
NicoX NicoX is offline
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Quote:
Originally Posted by Minoc View Post
Does anyone actually review Playerworlds tickets?
Quote:
Originally Posted by Bell View Post
I do know that Gabriel has responded through the new support center so I'd also assume that Stephen does as well.
I hope this answers it for you..
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Stefan logged on.
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