Goldsuscription fail.

[Deathborn123]

Hey,

i just bought 2x 190 Gralats for my friend via SMS.
We recieved the code and typed it in but it laggs a time and then nothin happens. After retyping it in it says Procedure still in Progress. Please wait. Nothing happens again. Now its sayin the code is already used but my friend didnt recieve any Gralats. Hope you can help us

Regards

[papajchris]

Your spelling in the title for this thread is a fail. Anyways, email [email protected] to get help.

[Deathborn123]

Whatever keep the spelling for you. I'm just angry i paid for something i dont can use.
Already contacted the support but i want to play now don't have the time to wait a week for an answer.

[nullify]

Originally Posted by Deathborn123

Already contacted the support

gg

[Admins]

It was adding 2 x 190 Gelats to Deathborn123, it was also adding 2 x 190 for PlayAlex. The SMS/phone code verification can sometimes take up to 30 or even 60 seconds, you don't have to retype the same code over and over again.

[Deathborn123]

Look it up Stefan, Playalex still has 46 Gralats, none were added. Waited for half an hour now.


Edit:

I'm talking about the Gelats i bought today as mentioned in my second support E-mail

[Deathborn123]

Would you mind checking it now Stefan?

[Admins]

Ok it seems the player logged out while verifying the SMS/phone code. I've changed the code to handle that case now, and will add the missing Gelats later today. Sorry for the problems.

[Deathborn123]

Allright thanks for the fast support Stefan.

Hope you add them soon (:

[Deathborn123]

Originally Posted by Stefan

Ok it seems the player logged out while verifying the SMS/phone code. I've changed the code to handle that case now, and will add the missing Gelats later today. Sorry for the problems.

12 Hours later the next day still no gelats on his account

[Admins]

Added.

[Conqueror]

Stefan please answer an email titled "gelat error".