Delteria Dev is gone - Page 2

unixmad · #16 02-10-2007, 08:11 AM

It was not closed 1 day before, the billing display 1 day even if you have 2 hours left before the end.

Sage_Shadowbane · #17 02-10-2007, 08:23 AM

Quote:

Originally Posted by unixmad

It was not closed 1 day before, the billing display 1 day even if you have 2 hours left before the end.

Graal.net wont let Graal X upgrade.

Riot · #18 02-11-2007, 03:04 AM

Maybe it should show hours when it gets below a day? It would also be nice if it emailed you before your hosting gets suspended to remind you payment is due.

Also, please check my support ticket about my billing issue..

Devil · #19 02-11-2007, 03:07 AM

Supposedly emails are sent out numerous times.

Riot · #20 02-11-2007, 03:17 AM

I got an email that told me its payment was due and it was suspended at the same time. I also got an email saying it was due the next day at the same time as the other ones.

Devil · #21 02-11-2007, 03:26 AM

Was it that hard for you to check how much time was remaining yourself?

Riot · #22 02-11-2007, 03:41 AM

No, but I shouldn't have to. Especially since it does not tell you what time you registered the server on the billing information page.

It's not hard to write a script that says "Payment due in x hours"

Admins · #23 02-12-2007, 12:50 AM

Well right now the server is suspended, and you can resubscribe easily. If you need the content on another server you can still contact us.

Devil · #24 02-12-2007, 12:57 AM

Quote:

Originally Posted by Riot

No, but I shouldn't have to. Especially since it does not tell you what time you registered the server on the billing information page.

It's not hard to write a script that says "Payment due in x hours"

It is also not hard to write the information down, or leave yourself a reminder on your computer. Use your brain.

Tom · #25 02-12-2007, 01:55 AM

Ah well, atleast we can get it back up soon. Its a really good quality server, stefan or unix, you should really check it out sometime.