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  #1  
Old 10-05-2010, 08:12 PM
xAndrewx xAndrewx is offline
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When we tell players to just ignore them, they just look at you and go to another staff that's actually WANTING to help.
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  #2  
Old 10-05-2010, 08:13 PM
Rufus Rufus is offline
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Originally Posted by xAndrewx View Post
When we tell players to just ignore them, they just look at you and go to another staff that's actually WANTING to help.
If staff were consistent in how they dealt with situations, this wouldn't even be an issue. Telling a player to put someone on ignore is not not "wanting" to help either.
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  #3  
Old 10-05-2010, 09:40 PM
xAndrewx xAndrewx is offline
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If staff were consistent in how they dealt with situations, this wouldn't even be an issue. Telling a player to put someone on ignore is not not "wanting" to help either.
So how would you approach the matter?
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  #4  
Old 10-05-2010, 10:07 PM
DustyPorViva DustyPorViva is offline
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So how would you approach the matter?
Consistent support actions.
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  #5  
Old 10-05-2010, 08:44 PM
WaDaFack WaDaFack is offline
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1. V6 takes 1.5x - 2x more amount CPU than V5.
2. At the bottom, you it's Severname, not Servernam
3. The playerlist copies itself when you hold+drag. Same for profiles.
4. The profile is a little off-axis? The words cut off; i.e. Favorite Hangout, Favorite Quote, etc.
5. PMs are a seperate window now, that can be a little laggy.
6. If you hold the Windows button on your keyboard, you can't move top right. Don't know if this is just me.
7. ALT freezes the game now?
All I can find for now!
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  #6  
Old 10-05-2010, 08:53 PM
Tigairius Tigairius is offline
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Originally Posted by WaDaFack View Post
4. The profile is a little off-axis? The words cut off; i.e. Favorite Hangout, Favorite Quote, etc.
This is fixed already for the profiles on login 2. To get the login 2 updates, just go to Login 2 and it'll be added. Just needs to be copied to regular Login.
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  #7  
Old 10-05-2010, 09:05 PM
MrOmega MrOmega is offline
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SO what are some reasons as to why my client will randomly freeze/crash? and recording being very buggy (again).
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  #8  
Old 10-05-2010, 09:17 PM
Seeya Seeya is offline
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I use ctrl as my vent key, if i hold control and move, sometimes it'll make me walk straight up/left/right/down and i can't stop for a bit. Pretty annoying, hard to re-enact but it happens constantly.
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  #9  
Old 10-05-2010, 11:01 PM
fowlplay4 fowlplay4 is offline
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Graal needs a button, or a page that players will be able to find when they need support for the game.

The site was actually updated and removed the support option but clicking Help still sends you to http://support.graalonline.com/kingdoms/support/ which still points you in the direction of a non-existant supportdesk but support.graalonline.com should re-direct to contact page anyway though. Props for that change.

I have to give this information to players who need global help, if they can't find the information on the website.

Quote:
For account specific support (Forgot password, etc.):

[email protected]

For general server support (Server-specific bans, etc.):

[email protected]

Graal Contacts can be found here:

http://forums.graalonline.com/forums...cement.php?f=4
A Support button could be easily added to the Start Taskbar, and could pop up that information in a GUI.
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  #10  
Old 10-05-2010, 11:03 PM
PepperTheCat PepperTheCat is offline
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Originally Posted by fowlplay4 View Post
A Support button could be easily added to the Start Taskbar, and could pop up that information in a GUI.
I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.
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  #11  
Old 10-06-2010, 12:08 AM
Dnegel Dnegel is offline
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Originally Posted by PepperTheCat View Post
I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.
Who are you?
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  #12  
Old 10-06-2010, 12:47 AM
Crono Crono is offline
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Originally Posted by PepperTheCat View Post
I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.
speaking in third person like a boss i see
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  #13  
Old 10-06-2010, 08:32 AM
xAndrewx xAndrewx is offline
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speaking in third person like a boss i see
Haha- how'd you know it's him?
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  #14  
Old 10-06-2010, 01:17 AM
jkldogg jkldogg is offline
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stuff
Love the attached pic. =]

lol @ you saying lol
lol @ useless

Haha.
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  #15  
Old 10-16-2010, 12:51 AM
Admins Admins is offline
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Quote:
Originally Posted by fowlplay4 View Post
d and removed the support option but clicking Help still sends you to http://support.graalonline.com/kingdoms/support/ which still points you in the direction of a non-existant supportdesk
Ok updated the help page on the website.
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