Ridiculous (Attention Stefan) - Page 3

kia345 · #31 11-09-2010, 04:11 PM

Or with no images at all

SlikRick · #32 11-10-2010, 03:34 AM

Ok enough about my signature. Back to the subject at hand.

Fulg0reSama · #33 11-10-2010, 03:37 AM

Quote:

Originally Posted by SlikRick

Ok enough about my signature. Back to the subject at hand.

no not enough about your signature. THERE'S STILL SO MUCH MORE TO DO ABOUT IT!

SlikRick · #34 11-10-2010, 03:40 AM

I do not care create a thread about it if you want but discuss the subject at hand or troll somewhere else.

Fulg0reSama · #35 11-10-2010, 03:46 AM

Quote:

Originally Posted by SlikRick

I do not care create a thread about it if you want but discuss the subject at hand or troll somewhere else.

Big difference between messing with a friend and trolling. Trust me.

Anyways about the problem what more is there to discuss? It'll get handled or it won't.

kia345 · #36 11-10-2010, 03:51 AM

I think he means "who's going to pay for the eggs?"

I say we just provide our own.

SlikRick · #37 11-10-2010, 06:10 AM

Like I said go troll somewhere else this is a serious problem.

So what is the Graal Online staffing going to do about this? Over a month to transfer server time, which in reality would only take seconds, this is far beyond reasonable. We are paying customers so we expect speedy results. If you expect people to pay for this game, let alone to develop, on it you guys need to provide better customer support. If we were an iPhone server I bet we would have gotten much faster results, let alone wouldn't have to pay for a server.

I do understand that Stefan is under a lot of stress to get V6 up and running, but seriously? If you are not willing to take care of your current community, why the hell should future players pay for this kind of response from the Graal administration staff?

kia345 · #38 11-10-2010, 06:35 AM

Make a support tick-

Oh.

ffcmike · #39 11-10-2010, 05:16 PM

Quote:

Originally Posted by SlikRick

If we were an iPhone server I bet we would have gotten much faster results, let alone wouldn't have to pay for a server.

Try posting your issue within the iPhone thread or PMing him at Touch Arcade Forums, it's a guarantee he'll atleast see it within an hour

.

MrOmega · #40 11-10-2010, 05:54 PM

Quote:

Originally Posted by kia345

Make a support tick-

Oh.

I wish I could give you more rep++. :/

Darlene159 · #41 11-10-2010, 06:27 PM

Send an email to support AT graalonline.com
Someone will be able to help you there a lot faster then making a post here.
Not sure why it is taking so long, but try this if you havent already

Also, moved to a more appropriate forum.

SlikRick · #42 11-10-2010, 06:39 PM

Quote:

Originally Posted by Darlene159

Send an email to support AT graalonline.com
Someone will be able to help you there a lot faster then making a post here.
Not sure why it is taking so long, but try this if you havent already

Also, moved to a more appropriate forum.

Stefan is the only one who has access to the servers to do this so it wouldn't do any good to email the support center.

Darlene159 · #43 11-10-2010, 08:43 PM

Quote:

Originally Posted by SlikRick

Stefan is the only one who has access to the servers to do this so it wouldn't do any good to email the support center.

Stefan has access to those emails too....It is what is being used instead of a support center

papajchris · #44 11-10-2010, 09:21 PM

hes been logging on Era frequently, next time i see him around i'll remind him

Admins · #45 11-10-2010, 09:40 PM

I'm not sure why you have to create a forum thread one day after my email. Subscription time transfer is not a simple thing, especially so short after the purchase (there can be possible refund transactions). I will do it when I get time and also add the delay to the subscription time. This is just adding additional developer gold time so I don't see where the big problem is.