I figured I'd use this chance to discuss the possibility of a new Global system. I find the current system is highly ineffective through my eyes as a player. I'd love it if Unixmad authorised a joint comittee of players, globals and administration to analyse the current system and suggest ways to improve the system which addresses all current and possible situations efficiently.
Some potential starters:
First off, I'd like to see Global GPs. This team should only be involved with global/local bans, rule enforcement, corruption etc. They should have the rights and procedures to deal with these types of issues without having to worry about the administrative side of the PWA job. This group should have a decent amount of members to cover all timezones effectively. I feel this is the most required addition.
Global Support Team: this team should be readily available to deal with any playerworld issues that can occur including scripting problems, dead NPC/Gservers etc. The global support team should have all the necessary rights and procedures to allow them to analyse and, if possible, resolve the situation efficiently. All members of this team should have scripting skills and be able to adapt to a server and quickly analyse/script for it. The current Global Scripting Team should be merged into this group. This role could/should be done by the current GST team but it seems inefficient. CheeToS (<3) is unable to perform his role due to his lack of subscription but the others....meh.
Finally, the Playerworld Administration team should stay and they should be the overseers. They should organise the underlings as well as perform the major tasks Graal has such as major staff corruption (takeovers, spawn fests), management reviews, playerworld inspections etc. They should be able to also summarise issues for Unixmad/Stefan and ask (and generally) get assistance when needed.
To also save the PWAs some time, I think some Classic/Hosted Global Managers should be assigned. Each manager should become an adviser to 2-3. They should actively observe the current management and any issues arising from staff/players and be able to relay the important information up to PWAs. Should be able to take some stress of the PWAs. They should also be available to temporarily take control of a server for whatever the reason (holidays, leave, corruption: like Bell temp managing Zodiac, Houd for Era etc.)
Just a starter (wrote this during lunch break) and I may expand/add to as the day goes by. Nothing is in concrete but it's just some stuff to get the train movin'