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  #16  
Old 04-25-2010, 03:34 AM
TSAdmin TSAdmin is offline
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Originally Posted by WaDaFack View Post
I made a thread about this already.
I just Forum PMd TSAdmin about my "no reason global ban" this morning, whom claims he checks his mail EVERYDAY, and yet I'm still waiting.

My conclusion? They don't care.
If you're going to apply for something that requires your time, than please. . . be loyal or do your job properly.


If Graal has been around for 10+ years, and this is only a problem now, than you know whos to blame.
Your forum PM was sent at 5:17AM (my time) and it's now only 6 hours later and I have just replied. You also only waited 5 hours before making this post. There are 24 hours in a day my friend... I'd hate to see how you react when Microsoft tells you that they will get back to you within 24 hours and it turns into 48...
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  #17  
Old 04-25-2010, 03:36 AM
Venom_Fish Venom_Fish is offline
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What ever happened to the support center?
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  #18  
Old 04-25-2010, 03:38 AM
TSAdmin TSAdmin is offline
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Originally Posted by Venom_Fish View Post
What ever happened to the support center?
Got hacked and unfortunately most people made their usernames their account, and set their passwords to passwords they used for their primary e-mail.
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  #19  
Old 04-25-2010, 03:53 AM
Demisis_P2P Demisis_P2P is offline
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Originally Posted by TSAdmin View Post
Got hacked and unfortunately most people made their usernames their account, and set their passwords to passwords they used for their primary e-mail.
I thought this is what we had to do when registering for the support center?
It's what you do when registering for the forums.
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  #20  
Old 04-25-2010, 04:04 AM
TSAdmin TSAdmin is offline
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Originally Posted by Demisis_P2P View Post
I thought this is what we had to do when registering for the support center?
It's what you do when registering for the forums.
The Support Centre wasn't part of Graal directly, so you could pick and choose your username, but it didn't really matter to us that badly because each ticket included an IP address so we could easily cross-check if the person was really who they say they were in-game, even if their username on Support was "Bob".

The Support Centre was powered by Support Trio. I guess they didn't really much care for the security of the companies using their software though.
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  #21  
Old 04-25-2010, 05:56 AM
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Can you tell us if there's any hope for a new support center in the future?
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Last edited by Matt; 04-25-2010 at 04:54 PM..
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  #22  
Old 04-25-2010, 06:36 AM
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Can you tell us there's any hope for a new support center in the future?
It's been mentioned quite a lot of times on the forums actually. Stefan doesn't like the idea of getting another Support Centre for some reason. Maybe one major mistrust in one Support software company is enough for him to not trust any other support software companies. Last year, Tig was actually looking around for new support and found quite a few good ones, but Stefan shot them down.
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  #23  
Old 04-25-2010, 03:18 PM
Deeek Deeek is offline
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Deeek will become famous soon enough
And I guess he's probably not going to code one himself.
I could make one - it'd be made of really flimsy cardboard and crayon drawings but what matters is that it'd be effective
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  #24  
Old 04-25-2010, 04:59 PM
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Originally Posted by cbk1994 View Post
There's this, but it's outdated and not well publicized.
This list is up to date:

http://wiki.graal.net/index.php/Crea...ement/Contacts
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  #25  
Old 04-25-2010, 06:28 PM
tempandrew tempandrew is offline
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This has "giving into terrorism" written all over it.

No balls.
No balls.
Manhood down.
Manhood down.
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  #26  
Old 04-26-2010, 03:33 AM
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Quote:
Originally Posted by GDT Section of that Wiki page
Graphics
*Streety
*Forum PM: SwimChao
http://forums.graalonline.com/forums...hp?t=134258413

Quote:
Originally Posted by tempandrew View Post
This has "giving into terrorism" written all over it.

No balls.
No balls.
Manhood down.
Manhood down.
Your words of encouragement are...wait a minute...
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  #27  
Old 04-26-2010, 10:11 AM
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Quote:
Originally Posted by TSAdmin View Post

Quote:
Originally Posted by GDT Section of that Wiki page
Graphics
*Streety
*Forum PM: SwimChao
http://forums.graalonline.com/forums...hp?t=134258413
I can change it easily but I think the reason it has not been edited out by now is because Streety is still in the Global Development Team Global Guild here and I usually check the guild before adding or removing anyone from the list.
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  #28  
Old 04-26-2010, 10:36 AM
Imperialistic Imperialistic is offline
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Streety is gone, he had an Admin globally ban his account and change his password.

No more Streety!
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  #29  
Old 04-26-2010, 03:45 PM
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Quote:
Originally Posted by Matt View Post
Thanks, that list really is up to date. Even I am on it now.

Quote:
Originally Posted by TSAdmin View Post
But I'm still waiting to be able to read this particular link.
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  #30  
Old 04-26-2010, 05:50 PM
Bell Bell is offline
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Just because a single GDT member hasn't been removed from the list doesn't make the list THAT badly out of date........ picky picky.

By the way, don't remove my name from the list cause I'll be back to work tomorrow. Guess I just can't stay away.
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