My character restarted during server crash

[CyberWitness]

Stefen,

On Friday, March 26, 2004, I logged on during a server chrash. When I tried logging on after some time, it went to the character create screne. Because of this, my character has been restarted against my will. I lost many good items and countless hours of exp. Needless to say, I am pretty upset about the whole thing. But, I have been told that you can restart my character to the last point that I typed, "/save". I do this very often, so if my character can be re-created to the last time I did a "/save" I will be content. Until then, I am very upset about the days of my Graal Gold subscription flying away without me being able to play with my hard-earned character. I ask that you will re-create my character (username CyberWitness) to the last time that I typed a "/save". Another thing that I would like to ask of you is that you give me back the days on my subscribtion that I have lost. I understand that this will be hard (if not imposible) for you to do. If you cannot do it, that is ok. If you can though, right now I have 218 days left. Since I lost my character on March the 26th, that means that I have lost 7 days. So if my account can be updated to that, I will be very please with your exelent service. Otherwise, just restart my character to the last "/save" poin as soon as posible.

-CyberWitness