Global RC Message to Graal Administration

[NicoX]

I would like to see a command for the Managers of CLASSIC Servers to global PM PWAs/Stefan. Since it is so hard to catch Stefan, this would be a great feature. Sometimes there are issues which only Stefan can fix.

I know that some kind of command already exists for the global Staff team.
Since it is only for the Manager of a Classic Playerworld, this shouldnt be a huge problem.

[Skyld]

You really should be sending emails to us if you have problems. A lot of the time global privmsgs are really easy to miss if you aren't watching the RC chat like a hawk anyway.

[NicoX]

Originally Posted by Skyld

You really should be sending emails to us if you have problems. A lot of the time global privmsgs are really easy to miss if you aren't watching the RC chat like a hawk anyway.

Well the past just proofed that alot of e-mails never been handled. Seems like you people get flooded with alot of emails and such, but then I would recommend to just hire more people? PWAs are easy to find, and Developers, well seems like unixmad has to grab in his wallet and pay some.

But that feature wouldnt hurt at all.

[Skyld]

Originally Posted by NicoX

But that feature wouldnt hurt at all.

We get enough PMs, forum PMs, emails as it is without people spamming us with global privmsg every time we're trying to do something. I'm very against the idea.

[xXziroXx]

I want a global command to reach Skyld with. Only for me, of course.

[Crono]

Originally Posted by xXziroXx

I want a global command to reach Skyld with. Only for me, of course.

i call it AIM )))

[NicoX]

Originally Posted by Skyld

We get enough PMs, forum PMs, emails as it is without people spamming us with global privmsg every time we're trying to do something. I'm very against the idea.

Yeah I understand your point of view, but still that doesnt help the Managers of Servers with real problems being ignored....

[xXziroXx]

Originally Posted by Crono

i call it AIM )))

Oh yeah, guess I've got it already then.

[ffcmike]

Can't hurt to have a faster method in which to realise you're being ignored.

[NicoX]

Originally Posted by Skyld

We get enough PMs, forum PMs, emails as it is without people spamming us with global privmsg every time we're trying to do something. I'm very against the idea.

Also I remind you again, it is ONLY for classic Server Managers (including Delteria, Classic, Npulse...) so not for just everyone....

Or Tig starts to hire like 3 more PWAs to handle all the support emails. Im still waiting for like 5 emails being answered since over 6 months. I mean seriously.

[Stephen]

Yea, an easier way for people to contact admins is definitely not the solution right now... the problem is that the few admins available (including Stefan) have way too much on their plate.

To be perfectly honest, I'm surprised we don't see a higher turn over in their positions.

[Tim_Rocks]

What exactly do you even need help with so much that you would need this?

[NicoX]

Originally Posted by Tim_Rocks

What exactly do you even need help with so much that you would need this?

Alot.

[Skyld]

Originally Posted by NicoX

Alot.

Like?

[NicoX]

Originally Posted by Skyld

Like?

Well there are several emails sent to the support. Dont want to discuss such things in this thread now.

The Fact is that the Managers of Classic Playerworlds are also representing Graal Online, which means they should have a way to work close enough with Stefan or other high Global Admins. For example, our Manager on Valikorlia sent like 4-5 mails to the support and Stefan, they got never answered. If the Manager is already being ignored, how the Players are feeling?
Well its going off-topic now.

This suggestion was just an idea to let the Managers of Classic Servers work closer with Stefan and improve Graal PC at all. But since nobody is interested on the PC Platform anymore, we could just let it die or rather shut down.