Quote:
Originally Posted by CharlieM
Staff check it now but wait until it becomes a chore for them then they will get lazy and do it as little as possible.
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exactly what I was thinking. you can ignore a ticket just like you can ignore a PM. it doesn't change much.
I don't see why all of a sudden the staff are so eager to help solve player's problems simply because a new system was made. it makes you think what their real attitude towards player support was before this ticket system. it's pretty clear to me though.