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Old 10-05-2010, 11:01 PM
fowlplay4 fowlplay4 is offline
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Graal needs a button, or a page that players will be able to find when they need support for the game.

The site was actually updated and removed the support option but clicking Help still sends you to http://support.graalonline.com/kingdoms/support/ which still points you in the direction of a non-existant supportdesk but support.graalonline.com should re-direct to contact page anyway though. Props for that change.

I have to give this information to players who need global help, if they can't find the information on the website.

Quote:
For account specific support (Forgot password, etc.):

[email protected]

For general server support (Server-specific bans, etc.):

[email protected]

Graal Contacts can be found here:

http://forums.graalonline.com/forums...cement.php?f=4
A Support button could be easily added to the Start Taskbar, and could pop up that information in a GUI.
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Old 10-05-2010, 11:03 PM
PepperTheCat PepperTheCat is offline
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Originally Posted by fowlplay4 View Post
A Support button could be easily added to the Start Taskbar, and could pop up that information in a GUI.
I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.
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Old 10-06-2010, 12:08 AM
Dnegel Dnegel is offline
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Originally Posted by PepperTheCat View Post
I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.
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Old 10-06-2010, 12:47 AM
Crono Crono is offline
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Originally Posted by PepperTheCat View Post
I agree, it's a major problem. When Chris Vimes was manager of Era he used to have a page at support.graalcenter.org that listed contact info and helped with common problems (e.g. sound not working). Some form of support really needs to be added to the task bar or the server list.
speaking in third person like a boss i see
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Old 10-06-2010, 08:32 AM
xAndrewx xAndrewx is offline
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Old 10-06-2010, 01:17 AM
jkldogg jkldogg is offline
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stuff
Love the attached pic. =]

lol @ you saying lol
lol @ useless

Haha.
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Old 10-16-2010, 12:51 AM
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Quote:
Originally Posted by fowlplay4 View Post
d and removed the support option but clicking Help still sends you to http://support.graalonline.com/kingdoms/support/ which still points you in the direction of a non-existant supportdesk
Ok updated the help page on the website.
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