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[Malinko]

Originally Posted by Mykel

Okay so, back on topic, if the system is so easily accessed and they've made it so easy for everyone, why are there so many complaints? And if it's just because they don't have enough people to run it, why haven't they hired more?

You state we should go back on topic, though, we aren't on topic. The original thread, with the first post asked what he should do since his ticket wasn't answer. Further discussion away from answering that question isn't really supposed to happen. If you wish to discuss it, then start another thread.