Stefan ony

[Khazek]

(Stefan)
when I went online the other day my frog hat was gone, and it costed me 200 rupees, I was outside the bakery and I looged of, then when I got online some hours later, I was at the same place, but my frog hat was gone, and no one else has been using my account

and today, for about 4 hours ago, the same thing happend ot my shovel, I was at the instrument store, and some one wanted to buy it, and then we went outside the store and then it was gone

all I want to know, is, can I get them back, and why did that happend?
/Menion Leah