Insane Lag

[Fidel Castro]

I'm pretty sure this is not just Era, but we are experiencing tremendous lag throughout the day and players/staff being constantly disconnected. It is really dropping our playercount and reducing our staff's desire to stay on and help players/development. This has been going on for days now, and while I waited by for a fix, nothing has happened.

What is the cause of this? What can be done to fix this? When can this be fixed? Those are fair questions that I would like answered if it isn't too much trouble. Our peak times are seeing less and less players and when asked why, they respond that they cannot stand the lag and getting constantly disconnected. We are getting blamed for this, but I don't see much we can do about it.