Global RC Message to Graal Administration

[cbk1994]

Originally Posted by TStorm

SHORT VERSION:
Hire more PWA and keep the current system of contacting Global Staff. (ie. emails, forum PMs, etc)

No. The current system for support is terrible. There needs to be an issue management/ticket system. Even ask the PWAs—I bet you every single one would agree. Tig spent a lot of time researching different support center-type solutions after the support center was removed the last time, but my understanding is that Stefan never responded or approved any of them.