Support Center?

[maximus_asinus]

I submitted a couple tickets about a month ago, and basically forgot about them as I stopped playing, thus stopped caring. When I checked the status of the two tickets amazingly neither of the complaints I made were addressed. They were both closed, neither with a valid reply. I could understand why, from a certain point of view (as the two tickets were the same but addressed to two different people, the Guild Admin, whom the ticket was complaining about, basically informing them that they needed to make a change to how they ran the GuildCP--didn't really expect a reply from him as he has ignored all my previous attempts at contacting him--and one to whomever else reviews the 'Other' section, I think Unixmad made the initial reponse).

I'm not entirely sure where to forward my complaint, I've made numerious tickets/posts/forum PMs to the Guild Admin which were ignored (well technically not ignored, he viewed them and deleted them). I am very upset on how my ticket(s) were handled and the overall poor customer service I received. This is kind of sad. I was going to reupgrade but I don't see what I'm paying for. I don't care for the gold/hosted servers, I have unlimited classic, I would only use it on the forums (50$ to use the forums for a year?), and now with the poor customer service I decided against the upgrade.

Edit in reply to Malinko:

I might take the time to resubmit my ticket a little later on but the Support Center hasn't been very kind to me as of late. I find it rather annoying that I need to make yet another support ticket considering I made 2 previous on this topic, and several others relating to the topic and not one was responded to.