Banned due to a mistake

[user13-xo]

I haven't played Graal because of a connection problem. I have posted about the connection problem on forums. The link is to the post is here . The connection problem just been solved this morning. I just got to play Graal at 2 am to 4 am. Later today I went on after 5 pm and went to get a fireball in the game where you shoot animals to get it. After a minute I get this message " The account is diabled Reason : "user13-xo added a weapon(hacker?)"." Could this be a mistake? I have seen and heard of other Graal players being banned after getting a fireball. May my account be enabled again so I can play?

I have worked hard on that account. That is the only account I have. I very much would like to play Graal 2001 after hearing about new events and Graal 2001 being better. All I saw was the new lamp. That account also has almost 200 hours. I very much would like to get unbanned since the reason seems to be the old fireball bug.