Admin Panel Login Problems

[duhubbard]

Hi,

This might be a stupid question but I posted to the helpdesk and haven't gotten a response in almost a day and am anxious to get started on my playerworld. Registered and paid for the hosting... got the e-mail with my login and password and the address for the admin panel. I go to put it in and it won't work. I even changed the password from graal.net and it still won't work. I tried downloading the Remote Control from Graal Setup and got that to work but when I login through it,it still doesn't work... am I missing something? Their may be obvious answers out there but I honestly can't find them and have looked.

Thanks,