Quote:
Originally Posted by konidias
Nothing drove anyone here away from Graal. As we are still here reading and posting on the Graal forums.
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Well, I mean to say, what lessened your interest in Graal? What made you not want to play it as much as you did before?
I’ve compiled a short list of what people have shared. A few people’s grievances are similar; that shows us something, yes?
-Forum Administration
-Loss of interest
-Little creative content update
-Little actual enjoyable game play
-Lack of “business sense”
-Actions of staff (corruptness, et cetera)
-Classic being seemingly abandoned
-P2P
-Bothersome players
Now, most of these things can be improved. Some of them would be nice to have (Graal being free again, completely ridding staff corruption), but aren’t especially realistic or actually attainable. Perhaps they won’t be changed “just like that”, but there’s always something that can be done to make everyone happy; not just the players, but the administrators as well. We, as the customers, can’t just say “We want this now!”, and just expect the admins to grit their teeth and say “Okay”. Likewise, it isn’t a good thing for the administrators to ignore the pleas of many of their players, and expect them to accept everything as it is, or “just get over it”. A community can’t work that way. We need to come to a sensible agreement on conflicts and issues; we need communication. This brings me to my next point.
I’ve noticed that there isn’t excellent communication between the players and the staff. This can be detrimental to the business of the game itself, especially on a smaller-scale game like Graal Online, where the players and the administrators are closer in a way.
Happy players means happy customers. If a customer is happy with a product, they will come back for more. Of course, if you want a happy customer, they need a reason to be such. They need incentive to come back and continue being a customer. And likewise, the more customers a company has, the more incentive
they have to improve their item, therefore improving sales, too.
Taking these things to heart, I hope we can start to really communication with each other, and make things more enjoyable in all ways.
Let's alter the question of the thread a bit:
What drove you away from Graal, and how can those things be improved?
If you want to better things, looking at the positives and ignoring the negatives just won't work. We need to look at the situation from all angles. In the same way, we can't be purely negative and list of everything we hate about the game.