Global RC Message to Graal Administration

NicoX · #1 08-28-2012, 02:00 PM

I would like to see a command for the Managers of CLASSIC Servers to global PM PWAs/Stefan. Since it is so hard to catch Stefan, this would be a great feature. Sometimes there are issues which only Stefan can fix.

I know that some kind of command already exists for the global Staff team.
Since it is only for the Manager of a Classic Playerworld, this shouldnt be a huge problem.

Skyld · #2 08-28-2012, 02:20 PM

You really should be sending emails to us if you have problems. A lot of the time global privmsgs are really easy to miss if you aren't watching the RC chat like a hawk anyway.

NicoX · #3 08-28-2012, 02:33 PM

Quote:

Originally Posted by Skyld

You really should be sending emails to us if you have problems. A lot of the time global privmsgs are really easy to miss if you aren't watching the RC chat like a hawk anyway.

Well the past just proofed that alot of e-mails never been handled. Seems like you people get flooded with alot of emails and such, but then I would recommend to just hire more people? PWAs are easy to find, and Developers, well seems like unixmad has to grab in his wallet and pay some.

But that feature wouldnt hurt at all.

Skyld · #4 08-28-2012, 02:48 PM

Quote:

Originally Posted by NicoX

But that feature wouldnt hurt at all.

We get enough PMs, forum PMs, emails as it is without people spamming us with global privmsg every time we're trying to do something. I'm very against the idea.

NicoX · #5 08-28-2012, 03:29 PM

Quote:

Originally Posted by Skyld

We get enough PMs, forum PMs, emails as it is without people spamming us with global privmsg every time we're trying to do something. I'm very against the idea.

Yeah I understand your point of view, but still that doesnt help the Managers of Servers with real problems being ignored....

NicoX · #6 08-28-2012, 05:45 PM

Quote:

Originally Posted by Skyld

We get enough PMs, forum PMs, emails as it is without people spamming us with global privmsg every time we're trying to do something. I'm very against the idea.

Also I remind you again, it is ONLY for classic Server Managers (including Delteria, Classic, Npulse...) so not for just everyone....

Or Tig starts to hire like 3 more PWAs to handle all the support emails. Im still waiting for like 5 emails being answered since over 6 months. I mean seriously.

xXziroXx · #7 08-28-2012, 02:52 PM

I want a global command to reach Skyld with. Only for me, of course.

Crono · #8 08-28-2012, 03:23 PM

Quote:

Originally Posted by xXziroXx

I want a global command to reach Skyld with. Only for me, of course.

i call it AIM )))

xXziroXx · #9 08-28-2012, 03:37 PM

Quote:

Originally Posted by Crono

i call it AIM )))

Oh yeah, guess I've got it already then.

ffcmike · #10 08-28-2012, 05:43 PM

Can't hurt to have a faster method in which to realise you're being ignored.

Stephen · #11 08-28-2012, 06:27 PM

Yea, an easier way for people to contact admins is definitely not the solution right now... the problem is that the few admins available (including Stefan) have way too much on their plate.

To be perfectly honest, I'm surprised we don't see a higher turn over in their positions.

ffcmike · #12 08-28-2012, 07:18 PM

Quote:

Originally Posted by Stephen

To be perfectly honest, I'm surprised we don't see a higher turn over in their positions.

In regards to PWA, I'm surprised all global staff minus Skyld are rolled into one group. There seems to be a lack of candidates suitable for governing PlayerWorlds, trustworthy for handling Account Support, and with a knack for rental server issues.

While there is nothing which explicitly states a PWA can't be enlisted to fulfil one specific role, it makes more sense to me for globals to be compartmentalised into 3 groups. This way would increase the hiring pool as there'd be more candidates who meet one set of criteria who might not meet another. There would also be possibilities such as further designated emails that would allow the groups to operate more efficiently.

That said Tig's supposed new hiring has been delayed for how long now?
Either it's someone highly controversial or Stefan is happy to let this game rot, and would rather see it suffer in order to give his negligence more justification.