We have just launched a new support center which will improve support by allowing easier use of support, self-help and more support staff who can respond.
We hope that this will decrease the time it takes to get support.
If you have a ticket on the OLD support center, please either (1) Continue to use that until the problem is resolved (2) Close it and re-create it on the new support center. (If you don't know how to close it, mention in your new ticket that you have one on the OLD support center too).
Old Support Center Address:
[Old Support Center Here]
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But for all new issues, please use the new support center.
New Support Center Address:
[New Support Center Here]
Thank you.
08-04-2005, 12:53 PM
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