Player Relations

papajchris · #1 10-12-2010, 05:02 AM

Hey everyone! I have a survey about the PR team that i would love if you could take. It's only a few questions and its completely anonymous!

http://questionpro.com/t/AEmYSZIWUS

Thanks in advance!

Zeus

Seeya · #2 10-12-2010, 05:41 AM

LOLcaps

papajchris · #3 10-12-2010, 06:02 AM

Im going to try an experiment tomorrow, so bear with me as i try to put it into play.

I want to try something, though im not sure if it will work. I want to assign PR's a range of accounts that they will PM often and welcome to Era. What i have been doing lately is pming players with low hours welcoming them to Era and asking them if they need anything. Then it occured to me that if other pr's are doing the same thing, it could get annoying getting numerous welcomings. So based on how i divide the accounts, each pr will be assigned a range and will be expected to pm the players and hopefully the players will get attached to them. I want to work towards a player-staff relationship

MontyPython · #4 10-12-2010, 06:07 AM

Quote:

Originally Posted by papajchris

Im going to try an experiment tomorrow, so bear with me as i try to put it into play.

I want to try something, though im not sure if it will work. I want to assign PR's a range of accounts that they will PM often and welcome to Era. What i have been doing lately is pming players with low hours welcoming them to Era and asking them if they need anything. Then it occured to me that if other pr's are doing the same thing, it could get annoying getting numerous welcomings. So based on how i divide the accounts, each pr will be assigned a range and will be expected to pm the players and hopefully the players will get attached to them. I want to work towards a player-staff relationship

Will they tuck us in bed at night?

I also like my milk slightly warmed - just a few degrees above room temperature.

papajchris · #5 10-12-2010, 06:12 AM

Quote:

Originally Posted by MontyPython

Will they tuck us in bed at night?

I also like my milk slightly warmed - just a few degrees above room temperature.

we need a like button on the forums, so i can show the world i like your post. Positive rep doesn't satisfy my needs...

Eclipse · #6 10-12-2010, 06:17 AM

this is pathetic

LordSquirt · #7 10-12-2010, 09:12 AM

I'm just going to go out here and guess that most people will vote that the PR team is bad since era players are era players

TSAdmin · #8 10-12-2010, 09:52 AM

My experience with a PR has been Excellent, Good, Average AND Poor all at the same time. Just sayin'.

papajchris · #9 10-12-2010, 03:32 PM

Actually nearly all replies when I checked yesterday were all positive but the random ones cussing me out. But I ignore those.

Many took it serious so I'm very thankful for that

kia345 · #10 10-12-2010, 03:40 PM

Quote:

Originally Posted by papajchris

random ones cussing me out. But I ignore those.

Has it occurred to you that the negativity might be deserved?

papajchris · #11 10-12-2010, 04:15 PM

Quote:

Originally Posted by kia345

Has it occurred to you that the negativity might be deserved?

Then put a reason. You guys claim graal players aren't kids and yet you act like it. Grow up and be mature. Give legit reasons for why you are expressing such hatred. Many did give negative legit reasons and I now know of some things we should do different. This is the players chance to say whatever they want without being judged, and yet there are a few of you who just call me the n word among other things.

Eclipse · #12 10-12-2010, 05:16 PM

hi im an era PR i ignore the complaints and only deal with noobs and trials who i pm and ask if they want milk and cookies

kia345 · #13 10-12-2010, 05:19 PM

Quote:

Originally Posted by papajchris

Then put a reason. You guys claim graal players aren't kids and yet you act like it. Grow up and be mature. Give legit reasons for why you are expressing such hatred. Many did give negative legit reasons and I now know of some things we should do different. This is the players chance to say whatever they want without being judged, and yet there are a few of you who just call me the n word among other things.

They don't need a justified reason. PR staff are just that, player-relations. Not every player is going to be mature and rational, and it is your job to bend over backwards to meet their demands, not the other way around. You work for them, they, the players, are your superiors. If they have a problem with you, even if it is immature and sophomoric, it is completely justified and you are the 100% cause of the problem. That is the oath you take by being a PR.

salesman · #14 10-12-2010, 05:19 PM

Quote:

Originally Posted by papajchris

Im going to try an experiment tomorrow, so bear with me as i try to put it into play.

I want to try something, though im not sure if it will work. I want to assign PR's a range of accounts that they will PM often and welcome to Era. What i have been doing lately is pming players with low hours welcoming them to Era and asking them if they need anything. Then it occured to me that if other pr's are doing the same thing, it could get annoying getting numerous welcomings. So based on how i divide the accounts, each pr will be assigned a range and will be expected to pm the players and hopefully the players will get attached to them. I want to work towards a player-staff relationship

This is comical because I logged on yesterday and saw one of your PRs mercilessly chasing down some noob who had no idea what he was doing

.

papajchris · #15 10-12-2010, 06:50 PM

Quote:

Originally Posted by salesman

This is comical because I logged on yesterday and saw one of your PRs mercilessly chasing down some noob who had no idea what he was doing

.

i haven't told the pr's about this yet, but im glad they are doing it! its surprising that many Era newbies do not know what a PR does, and often do not know they are considered staff. Hopefully by letting them know who we are will help them stay with Era. Era is a hard server to join when your new, so im hoping we can correct that issue.

@Kia: The dude who was complaining about Jupiter for jailing him for making a party with the N word and then making a party with swear words in it is completely justified in wanting him fired for that. You are right, we work for the players. But we work towards a better Era for the players. The individuals who disagree with our behavior are often the loudest, though they do not have majority's opinion in most cases.

About 90% of the surveys completed are very positive, and im glad to hear that. So far 30 have been completed, so im hoping that number can increase, making sure im getting everyone's opinion.