Babylon Mainfiles Issue

[tempandrew]

Hello, we at Babylon have had a somewhat critical (albeit workaroundable) problem with our files. Despite not noticing this for a good month, after I've had to reinstall Graal I noticed the default files were not loading on Babylon. The only way for me to actually gain access to them is going onto other servers. At first assuming this was a personal issue, I had Grey delete his images and the same problem happened.

I've located the actual files via /finddef, and they ARE turning up search results on the server, (although I'm not sure if mainfiles are actually saved on servers or are just open to access via graal's servers?) so we are not sure what the actual problem is. We also thought that maybe the problem may be with the physical server that Babylon is on, though we couldn't find any other posts of this nature on the forums and nobody else has seemed to complain about it. I also tried adding to my rights rw levels/mainfiles/gifs/* but as I thought access isn't permitted to the folder, and it was auto-removed.

It's pretty frustrating considering if new players ever happened upon Babylon before any other server, a lot of *key* images would not be showing up. It's possible we could reupload the images in our domestic image folders but it's probable that we'll miss a few here and there we'd rather tackle the problem head-on. I'd also like to note that it's ONLY images in mainfiles/gifs, as ganis still seem to all appear.

Anybody got any ideas?