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Originally Posted by Malinko
I guess other playerworlds could request one, but Stefan does work on Era, as well as Graal2001, Kingdoms, and Zone, so I guess that makes it "official".
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Stefan works on whatever playerworld he's needed on. He's done it for my playerworld and I'm sure many others. It's a service provided with the product. Era is higher maintenence and has a substantial player population, so it generally has more time with GraalOnline's technical staff.
One would think the only "official things" would be those which GraalOnline manages directly and markets as a centrepiece product, such as the 'Gold' wing of servers or Graal3D, which require an additional periodical subscription. Traditionally, GraalOnline's global servers were Main server, Newmain server, and arguably Project Newworld, from which NewMain sprung. These servers all were managed directly by the global team and were marketted (although for many years Main server was free) as the centrepiece products ("Main", "Newmain" ?).