Things happen. Other games go down, players are not reimbursed.
However, with Graal, the playerbase is majorly young, creating an atmosphere where services like 24 hour server up-time is constantly in request....
I don't believe any gold time should be awarded, being that there were other GOLD servers to play on. If ALL of gold servers were down, possibly (Including hosted).
It was unfortunate, but expected with any MMORPG.
To Stefan and Unixmad, I suggest adding this into the user agreement, that any unexpected downtime is unfortunate but non-reimbursable.
