One big problem is a MOD's opinion on what's spam and what is not spam. You should have some kind of guideline written out expressing what exactly is spam. I know that different mods view spam as different things so it gets confusing, unfair, irritating, and is just unorganized.
Here is a rule-
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The moderation staff reserve the right to apply bans according to their own discretion - you receive warnings by convention, not necessity.
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According to this I'm seeing that mods dont have to send you warnings and it is actually a bonus if they do so. This should be changed because people need to know exactly what they're doing wrong. I'll take myself as an example. I usually don't see what's wrong with some of my posts and when they get deleted, I always wonder why and yet there is no place to find the answer.
This should also be fixed so that we don't make the same mistake twice. We only learn from our mistakes, but we dont learn from bans. Just get pissed off at them and forget everything.
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Discussions of bans are not permissible.
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If you pm a mod or super mod or maybe even an admin wit hthe situation, the mods/super mods/admins can take advantage of the fact that there is no one to prove them wrong and say "this ban was unjust because of this this and this reasons"
Because of this, I think that discussing bans
IN A MATURE WAY should be legal. Why? Because if a mod bans someone and then the majority of the community can deem the ban unjust, the mod might change his or her mind and realize that what they did was wrong. The mods will also learn from their mistakes.
In general, one thing that I see too much of is the way that we're looked at as babys who cannot be let alone. This needs to be stopped as we ARE controlable, we dont flood and spam for no reason, there is always a reason. And the fact that no one listens to our reasons keeps us going. You can resolve this babysitting issue by LISTENING TO US FOR ONCE. Kind of like what you're doing right now. Except you're a year late.