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Originally Posted by Deek2
I agree, but not entirely. There are some occasions where blocking someone would be deemed completely acceptable. But, what would make it unacceptable if it were to become permanent. You can put someone on ignore if you're global staff, but you have to take into consideration that those people are still players, and they still do need your help. If it becomes a repetitive task, though, it would be a wise choice then to put someone on ignore permanently, since that player should know the he/she is abusing their privileges getting in contact with you, hence the ignores.
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I will agree with you for only one reason, the Global Staff are not paid for what they do so I agree they can have some leway here on that BUT IF they were "Paid Staff" this would not be acceptible in any circumstances because they are paid Staff. Ignore customers in business and you will kill your business, even if they don't deserve your time and efforts.It is taking the good with the bad and something in business you just have to cope with.