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Originally Posted by Raelyn
I've tried emailing/messaging so many people and never even get a reply, so I don't even bother anymore, the only times I've ever gotten things fixed was posting them on the forums. -.- I mean, honestly, I sent Stefan a forum PM like a 8 months ago about when the GK server crashed and exploded alot of items in my house, and I still haven't gotten the verification for the read receipt.
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Other ways of getting this fixed are the following:
1) http://support.graalonline.com/ Set up a support ticket.
2) Im sure Stefan read your forum pm because i recently pm'd him about 1-2 weeks ago and he responded. The next morning.
3) Try e-mailing
[email protected] like i suggest before. Be sure to Accept his auto response e-mail or your e-mail will not be sent.
4) Try and catch Stefan on Graal Kingdoms.
5) Try forum pming Stefan again.