Quote:
Originally posted by Brandon
I have not once, EVER complained about one rule that was created or one decision a global staff member has made, but I guess I'm about to break that silence, so to speak: this has gone entirely too far. Slowly but surely, more and more control is being taken away from the customers (buyers/managers etc) and given to global staff. Rather than handing down punishments to those who do not wish to conform to these global standards, I think a blanket disclaimer should be issued: Either follow these guidelines, or any trouble you have as a result of not doing so is your problem. This takes care of any responsibility Graal Online holds in dealing with the problems that server owners/managers/staff bring upon themselves, while not making them feel as though they need to raise their hand and ask someone before they even breathe.
- EDIT -
I don't want it to look like I have suddenly gone anti-Graal-administration or anything like that. Perhaps I simply don't understand the reasoning behind the need for so many restrictions.
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You mentioned it yourself in your post, i.e. "Customers "
being the paying customer of the player and the
players has rights to expect a standard to his Gameplay they are paying for . Now as for PW hosting you are not so to speak a customer as the players are. Once you cross that threshold of providing a product (Your PW thru Graal, since they own all and take all the risk involved with the online Game) you are required to meet certain standards for the paying customer "the players". If you do not wish to pay for the privilege of doing this, then don't "rent a PW". Because this is the terms in which you have to follow to do this.
You own nothing, something you fail to realize, you take no risk involved in the Game, you pay for very little with regards your PW and to what the real cost are, because Graal pays the bulk of this by the paying players and not what you pay. This is why so many restrictions, Graal has the responsibility of providing responsible management of all PWs and is why the rules are what they are. Graal is responsible for seeing the paying players are not harassed, banned and prevented from having a meaningful Gameplay for what they pay for. This may sux from your viewpoint but it is business, so when you enter into Management of a PW then you become part of that business and its rules.