[Tseng]

ETD - I have spent some time on N-Pulse, and the management there said the words 'thank you' frequently to people who were doing work when they reported the status/completion of what they were doing.

As for my opinion on playerworlds? I think they are beneficial in that they draw people into graal; most people would try out a game before paying for it (that's where the playerworlds come in), and then they pay for it to try out the pay server. That's how it went for me anyway. Other people simply stick with the playerworld they started at, and continue there. Thus, they can cause people to upgrade to classic or gold, and therefore can be beneficial.

Managing a server is often a lot of work - I've been in management roles before, and there is quite a bit of a workload. And, from what I've seen, NPulse is suffering from a lack of staff, and so the management/staff that remain have more work per person to do. Moon Goddess, for example, has herself done much work with changing graphics to png/mng lately.