Please don't let this thread end up as a server bashing because it will be deleted by a Super Mod if it does, that is against the Forum rules. Keep the topic general and don't talk about anyone by name. Staff issues or complaints are not allowed to be posted on the Forums. Anyway to keep a Server free from what you mentioned above you need to read and understand the Graal rules yourself before you can have Staff enforce them, if you don't ; how can you make sure they are enforcing them in the right way? Second make a list of Staff rules for Staff to follow so everyone knows what to expect, and STICK TO THEM, don't change something because they are your friend or whatever. Do what you know is right regardless of who it is. Post ALL rules, Server and Graal rules on your PW site so players and Staff alike have a reference point to use when need be. Here is a link of the rules for Npulse , Graal and Staff alike , I spent much time on this to make it fair to all and for all to know what is expected of them.
http://graal-npulse.com/Rules%20of%20Conduct.htm