Quote:
Originally posted by unixmad
I have just opened a experimental support center, the goal of this software is to be able to track all problems submitted by players and answer as soon as possible.
Right now only a few members of the graal staff will use this tool but in the future all staff members will use it.
To submit problems you have 2 solutions:
1) The best solution
Go to http://support.graalonline.com , open a Graaldesk account and submit your ticket (problem)
2) If you have forgotten your password or prefer to submit ticket by Email, you can send Email to:
* [email protected] for problems related to accounts and password
* [email protected] if you have paid but your account have not been upgraded
* [email protected] for all problems related to playerworlds
Please use this tools only if you have real problems
Unix.
Sorry if i have not been around a lot but we are moving our office to a new place and there is a lot of work to do.
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Sir, it might just be easier to hire people who have nothing to do, and yet are willing to help. Think of it as Bugs Admin. Bugs Admin helps, because of the fact that is his job. If you get someone like Galen or yourself to do it, the players will get the support slower, mainly because of the fact you're both busy people.