Quote:
Originally posted by unixmad
The problem is how to verify who is allowed to change password ? The only solution is to do like yahoo and some others and ask peoples to choose 2 secret questions like what is your pet name, but since a lot of peoples known answer to this questions (like your friends) a lot of account will be hacked...
With the new GraalDesk support center you can directly mail [email protected] and your problem will be manually managed by staff, this is probably the best way to secure accounts.
About the FAQ it is included in GraalDesk, when a problem is interesting we can directly include the question and answer to FAQ, then after a while we will have a good database.
|
Perhaps have a second email that your password can be sent to. Like many people have email accounts prior to Graal (needed to get an account) So the Graal email pass could be sent to your secondary email.